A certified quality management system promotes, facilitates and enables consistency and improvements in a process or product.

ISO 9000 consists of a series of Quality Management System standards that are designed to facilitate and enable consistency of a product or service and thereby ensure that customer requirements are met or exceeded. They can be applied in any manufacturing industry or service sector.

The value of certification to customers is evident, but the quality of the certificate is also important. All certificates are not equal. As more and more companies become certified, buyers are looking at the reputation of the registrar.