According to Steven, President of First-rate mold Solution company, key elements of a business continuity plan should include:

1) Defined roles and responsibilities during a crisis;

2) Life-safety measures, which include evacuation, shelter-in-place and accountability procedures;

3) Inventory of critical equipment and equipment design documentation (stored in the plan and/or in off-site storage);

4) Activities designed to enable a situation/damage assessment and decision-making regarding the best path toward resumption of product and service delivery

5) Contingency process details that enable minimum operations using alternate facilities (e.g. contract manufacturers), suppliers, personnel (e.g. temporary staff or contractors) and equipment resources—where possible;

6) Methods and contact information to enable communications with employees, suppliers, customers and local authorities (including but not limited to insurance information, as well as third-parties to assist with recovery such as construction firms, real estate agents and banks)